Welcome to EcoFlow Support

Welcome to EcoFlow Support

We're here for you

FAQ

How to power it with DELTA Pro or DELTA Pro extra battery?

Connect it with DELTA Max Extra Battery Cable and DELTA Pro to Smart Generator Adapter.

How to power it with DELTA Max or DELTA Max extra battery?

Use the DELTA Max Extra Battery Cable to directly connect to Wave. 

How many power supply methods does Wave support?

Wave can be powered by any of the following methods:  1. AC power supply (such as your wall outlet) (100V-240V) 2. Wave’s add-on battery.  3. DELTA Max or DELTA Max Extra Battery 4. DELTA Pro or DELTA Pro Extra Battery

Does the Wave have built-in battery?

While Wave does not have an internal battery, you can use its 1008Wh add-on battery, or use EcoFlow Max/Pro as a DC power source. Alternatively, you can plug it in directly to a wall outlet.

When do we schedule the shipment?

The shipment of DELTA Pro/DELTA Max(2000) will be scheduled once they are in stock. The shipment of AC/AC extra battery/accessories will be scheduled in late June for customers who place orders before June 13th. For customers who place orders between June 14th and July 12th, the AC/AC extra battery/accessories will arrive in late July.

Contact us