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EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

FAQ

EcoFlow DELTA 3

When the Delta3 & 3Plus turns on the AC switch and does not connect any electrical appliances, you will hear a dada sound inside the device when you are close to the device (10-15cm)

Currently, we have discovered and are solving the problem. We suggest that you turn off the AC output switch in time if you do not need it to avoid the sound. We expect to release a new firmware to fix the problem at the end of September. You can pay attention to the upgrade reminder on the APP. If user feedback still cannot solve the problem, upgrade technical support for processing.

When the SOC of Delta3 & 3Plus is 0% and the device is turned off, connected to PV, it cannot be charged normally (error 303).

Currently, we have discovered and are solving the problem. You can first use AC to charge the device, and then try to recharge with PV after charging to 20%. We expect to release a new firmware to fix the problem at the end of September 4th. You can pay attention to the upgrade reminder on the APP. If user feedback still cannot solve the problem, upgrade technical support for processing.

After Delta3 & 3Plus is connected to the mains and the bypass mode switch is turned off on the APP, when the device reaches the set discharge limit, the AC output will be turned off, which will cause the appliance to stop working.

Currently, we have discovered and are solving the problem. You can remove the input and output of the device and restart the device to restore the AC output of the device. We expect to release a new firmware to fix the problem on September 4th. You can pay attention to the upgrade reminder on the APP. If user feedback still cannot solve the problem, upgrade technical support for processing.

When the Delta3 & 3Plus is turned on and the AC output is turned on, the power drops quickly when the output device is not connected, and the power drops by about 50% overnight

Currently, we have discovered and are resolving this issue. You can turn off the AC output button when not using AC-carrying appliances. We expect to release a new firmware to fix this issue in the short term. You can pay attention to the upgrade reminders on the APP. If user feedback still cannot solve the problem, upgrade technical support for processing.

Why is there a long weld wire (shaped like a scratch) at the handle position of the Delta3Plus device cover?

In order to make the product more beautiful, this product adopts a special spraying process, which gives the product a metallic texture. The small texture on the product shell is an irregular pattern produced by the special process, not a manufacturing defect. This pattern will not affect the product's service life and functional performance, nor will it affect the product's warranty service. Please use it with confidence!

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