Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

Can I connect WAVE 2 to the solar panel/car charging port and AC at the same time?

They can be connected at the same time, and the power supply priority is AC > solar panel/car charging port > add-on battery.

Abnormal heating

1. Check that the mode and temperature are correctly configured. 2. Use the device within the operating temperature range. Lower ambient temperatures will lead to compromised heating effect. 3. Remove any blocking objects and make sure that the air inlet is more than 0.5 m away from walls. 4. Connect the device to the Ecoflow app and complete network setup. Then check for any firmware updates. 5. Refer to the user manual and use the device within the specified temperature range. 6. Check the device's heating effect after the protective shutdown period ends.

Does WAVE 2 have a dehumidification function?

The device does not have a separate dehumidification mode. But the dehumidification function can be realized to a certain extent when the drain-free function is turned off and the external drainage is started.

Does WAVE 2 need to be networked during daily use?

Networking is not necessary. When using the app, you can control the device from a close range through Bluetooth or networking, or remotely control it by configuring the network for WAVE 2.

What is WAVE 2’s cooling and heating principle?

WAVE 2 regulates the ambient temperature by means of refrigerant heat exchange, and switches between cooling and heating functions by controlling the direction that heat flows in through a four-way valve.

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