Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

Why can't my charger power the Trail?

The Trail utilizes a high-efficiency fast-charging solution, and its charging management chip requires a minimum voltage to operate. To charge your Trail device, please use a charger with an output of 9V or higher. Chargers that only support a 5V output will not be able to charge the device.

What kind of wall charger is needed for Ecoflow TRAIL Portable Power Station?

Use any 9V or above USB-C PD charger for the Ecoflow TRAIL Portable Power Station. For full-speed charging, 220W (140W, 100W) or 280W (2*140W) total charging ports are required.

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