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FAQ

Why is there a difference between the rated capacity and the nominal?

Nominal capacity refers to the total capacity of the internal battery cells of the power bank, while rated capacity refers to the actual amount of the power that the power bank can output under standard output conditions( such as 5V/2A). The nominal capacity is a theoretical value, while the rated capacity takes into account factors such as energy conversion effiencicy and circuit loss, it will be lower than the nominal capacity.

Why does my power bank stop charging my device at 80%?

As part of the iOS system thermal management strategy, if the temperature gets too high during charging, your iPhone may automatically stop charging at 80% to prevent its battery from overheating. After waiting for the device to cool down, charging will resume. Moving it to a cooler place can help speed up this process.

Can the USB-C port of the power bank be used for charging and discharging?

Yes, the USB-C port is bidirectional port that can be used for both charging or discharging.

Usage environment and storage requirements for power banks

The battery capacity of the power bank is greater than 80% after 300 cycles. It supports charging and discharging at an altitude below 3000m and an environment of 0~40℃. If it is not used for a long time, it is recommended to store it in an environment of -10~40℃ and charge the power bank at least once every 3 months.The battery capacity of the power bank is greater than 80% after 300 cycles. It supports charging and discharging at an altitude below 3000m and an environment of 0~40℃. If it is not used for a long time, it is recommended to store it in an environment of -10~40℃ and charge the power bank at least once every 3 months.

Is the charging cable includes in the package?

Yes, it comes with a 30 cm C to C charging cable that supports 60W.

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