Welcome to EcoFlow Support

Welcome to EcoFlow Support

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EcoFlow STREAM 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow DELTA 2 Max
EcoFlow DELTA 3 Max Plus (2048Wh)
DELTA 3 Classic (1024Wh)
DELTA 3 Ultra (3072Wh)
DELTA 3 Ultra Plus (3072Wh)
EcoFlow DELTA 3 Max (2048Wh)
EcoFlow DELTA 3 1000 Air
EcoFlow DELTA 3 2000 Air
EcoFlow RAPID Magnetic Power Bank
EcoFlow TRAIL Plus 300 DC
EcoFlow TRAIL 300 DC
EcoFlow TRAIL 200 DC
EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)
EcoFlow RAPID Power Bank (25,000mAh, 170W)
EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)
EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)
EcoFlow DELTA Pro 3
EcoFlow DELTA Pro
EcoFlow DELTA 2
EcoFlow 100W Flexible Solar Panel
EcoFlow 60W Portable Solar Panel
EcoFlow 110W Portable Solar Panel
Alternator Charger (800W)
EcoFlow DELTA 3
EcoFlow RIVER 3 Plus
EcoFlow RIVER 3
EcoFlow RIVER 2 Pro
EcoFlow RIVER 2
Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery
EcoFlow WAVE 2
EcoFlow GLACIER
EcoFlow RIVER 2 Max
EcoFlow 400W Portable Solar Panel
EcoFlow 45W Portable Solar Panel
EcoFlow NextGen 160W Portable Solar Panel
EcoFlow NextGen 220W Portable Solar Panel

FAQ

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EcoFlow DELTA 3 Max Plus (2048Wh)

What are the warranty policies for DELTA 3 Max (2048Wh) or DELTA 3 Max Plus (2048Wh)?

The device has a 3-year basic warranty, which can be extended by 2 years if you register on the app.

How many decibels of noise does the device generate during normal use?

When within 1.64 feet of the device, the noise generated is less than 30 dB during 600W consumption and less than 38 dB during 1200W consumption. 30 dB is about the same volume as quiet whispering, or the environmental noise level of a quiet library or office. Most people find 30 dB to be a comfortable level of background noise.

How do I enable the X-Boost feature?

This feature is enabled by default. It can be enabled or disabled in the EcoFlow app.

Does the device support Bypass Mode output?

Yes, Bypass Mode output is supported, and it is enabled by default. It can also be disabled in the app. If the grid power is unstable and may cause improper functioning or damage to appliances, you can enable this setting in the EcoFlow app for appliances that require high-quality power output. For example, this mode allows you to use only the AC output power from the portable power station for speakers.

Are DELTA 3 Max (2048Wh) and DELTA 3 Max Plus (2048Wh) uninterruptible power supplies (UPS), and what's the switchover time in milliseconds?

DELTA 3 Max (2048Wh) and DELTA 3 Max Plus (2048Wh) are UPSs with a switch time of less than 10 ms, but DELTA 3 Max (2048Wh) does not support UPS-HID functionality.

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