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EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

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FAQ

Battery care and storage

1. Please use or store the product in an environment temperature between 20°C to 30°C, away from water, heat, and other metal objects. 2. For long-term storage, please discharge the battery to 30% and recharge it to 60% every three months; products that have not been charged and discharged for more than 6 months will not be covered by the free product warranty. 3. For safety, please do not store the product in an environment temperature higher than 45°C or lower than -10°C for a long time. 4. To prolong the battery life, please use the product in an environment temperature between 20°C to 30°C.

Cannot find the router wifi at home

1. Press IOT Button again to try reconnecting with power station. 2. Use another phone hotpot as a router. If you can connect the device to the hotspot network, it means that your router Wi-Fi is not 2.4 GHz. In this case, you can modify the router setting.

Failure to connect Bluetooth to the device

1. Make sure that Bluetooth has been enabled on your phone and Bluetooth permissions have been turned on. 2. Check whether the GLACIER LCD display shows a Bluetooth icon. 3. If yes, try refreshing the app or exiting and restarting the app. 4. If not, restart the device and try again. 5. Press and hold the mode button for ten seconds to reset the wireless settings.

How fast does the GLACIER cool down?

When the GLACIER is empty, the temperature can drop from 30°C to 0°C in 15 minutes.

The ice container lid does not close properly

1. Check whether there are ice cubes falling into the ice container. Scrape away the ice or wait for it to melt, and try closing the lid again. 2. Check whether there is ice on the bottom of the left zone basket blocking the lid.

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