Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

What is the rated power and maximum cooling capacity of Wave?

1. AC/DC rated power: 460W/410W 2. Maximum cooling capacity: 1200W(4000BTU)

How many power supply methods does WAVE 2 support?

1. AC input; 2. Car charging; 3. Solar panel charging; 4. EcoFlow WAVE 2 add-on battery; 5. EcoFlow outdoor portable power station;

Can the products be shipped to Alaska, Puerto Rico, and Hawaii?

Shipment services to Alaska, Puerto Rico, and Hawaii are temporarily waived. 

Is Wave waterproof and dustproof?

Wave is not water or dustproof.

What maintenance operations does Wave require?

Wave is designed to be as simple as possible. No maintenance is required.

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