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FAQ

When charging RAPID through the USB-C Output/Input Port and the USB-C Output/Input Cable simultaneously, which one is prioritized?

The first port that is connected will take priority, and the later connection will be prohibited from charging.

How to charge devices more efficiently with wireless charging? Is the power bank compatible with Android phones?

To ensure effective charging, first, make sure that the wireless charging area on the back of your phone is properly aligned with the magnetic charging area of the power bank. Avoid using thick or metallic phone cases. It is recommended to use an official magnetic phone case or a thin case (less than 2.5mm thick). Our power bank supports both the Qi2 and Qi standards, making it compatible with most Android phones. As long as your phone supports the Qi wireless charging protocol, it can be used with the power bank. For the best experience, we recommend using a magnetic phone case.

What is the operating temperature range?

Self-charging: 0-40°C, extreme conditions can support at least 5W of charging and discharging. Discharging: −10°C to 40°C, extreme conditions can support at least 5W of charging and discharging.

What is the operating temperature range?

Self-charging: 0-40°C, extreme conditions can support at least 5W of charging and discharging. Discharging: −10°C to 40°C, extreme conditions can support at least 5W of charging and discharging.

Does RAPID support pass-through charging (charging and discharging simultaneously)?

Yes, it supports the following scenarios: 1. Charging via the USB-C Output/Input Port and discharging via the USB-C Output/Input Cable. 2. Charging via the USB-C Output/Input Port or the USB-C Output/Input Cable, and discharging via wireless charging. 3. Charging via the USB-C Output/Input Port and the USB-C Output/Input Cable, and discharging via wireless charging.

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