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FAQ

Solution to the problem that the EcoFlow WAVE 2 add-on battery does not work with the alternator charger.

Please first connect the EcoFlow WAVE 2 add-on battery to EcoFlow WAVE 2, and then upgrade the firmware to the latest version through the app.

Compared to charging via the cigarette lighter, what advantages does the alternator charger offer when used in a vehicle?

The charging power is significantly increased. The charging power of a cigarette lighter is about 100W, whereas the alternator charger can support charging continuously at a high power of 800W during driving for portable power stations, which is 8 times the power of a cigarette lighter.

How long does it take to fully charge a DELTA Series product?

"DELTA 2 (1kWh) - 1.3 hr; DELTA 2 Max (2kWh) - 2.6 hr; DELTA Pro (3.6kWh) - 4.8 hr; DELTA Max 2000 - 2.6 hr; DELTA Max 1600 - 2.1 hr; DELTA 2 Extra Battery - 1.3 hr; DELTA 2 Max Extra Battery - 2.6 hr."

Is it normal for the alternator charger to get hot?

Yes. The alternator charger may generate high temperatures, so avoid covering the product. After use, avoid immediate direct contact to prevent the risk of burns.

Is this product suitable for DIY installation?

"The installation of the alternator charger is not very complicated, and it is feasible for professional users with some hands-on ability to install it themselves. However, it is still recommended to contact professional personnel from related workshops for installation. Installation advice: When wiring, avoid high temperature, sharp, and friction-prone areas, and securely fasten the cables to avoid cable wear or loose connections caused by cable movement. The alternator charger may generate high temperatures, so avoid covering the product. After use, avoid immediate direct contact to prevent the risk of burns."

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