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FAQ

Can the RAPID Pro power bank be taken on the plane?

Yes, according to regulations by the International Civil Aviation Organization (ICAO) and most airlines, carrying a power bank with a capacity under 100Wh is allowed. The RAPID Pro, with a capacity of 25000mAh (90Wh), meets this requirement and can be carried on board without concern.

Why is there a difference rated capacity and nominal capacity?

Nominal capacity refers to the total capacity of the battery cells inside the power bank, while rated capacity refers to the actual amount of power the power bank can deliver under standard output conditions (such as 5V/3A). Nominal capacity is a theoretical value, whereas rated capacity accounts for energy conversion efficiency, circuit losses, and other factors, and is therefore lower than the nominal capacity.

Does it support multi-port charging and discharging at the same time?

Yes. When charging through the USB-C port, output is supported from another USB-C port or one USB-C + USB-A port simultaneously, but not from two USB-C ports simultaneously.

Can it be used directly after unboxing?

Yes, the product supports plug-and-play. However, as the product features are continuously being updated and improved, it is recommended to connect to the app and upgrade to the latest firmware for a better user experience.

Can the RAPID Pro power bank be taken on the plane?

Yes, according to regulations by the International Civil Aviation Organization (ICAO) and most airlines, carrying a power bank with a capacity under 100Wh is allowed. The RAPID Pro, with a capacity of 27650mAh (99.54Wh), meets this requirement and can be carried on board without concern.

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