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EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

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FAQ

What are some of the considerations when installing the device?

When positioning the WAVE 2, avoid tilting it at an angle greater than 15°. Before first use or after long-haul transportation, please leave the device to stand for at least two hours to ensure the device's cooling medium is evenly distributed to prevent compressor faults. When positioning the WAVE 2, make sure that the air outlet is more than 50 cm away from surrounding obstacles.

What are some of the considerations when using the device?

Before updating the firmware, make sure that the device is connected to an AC power source for stable power input. The WAVE 2 works with EcoFlow outdoor power stations, but an XT150 cable needs to be prepared or purchased in advance. Refer to the FAQ for compatible models and connection methods. When powered by a car or solar energy, the power will be lower and the voltage will be unstable, so the device can only work in fan mode. Please use a plug-in battery if you need to use the cooling/heating function. When powered by solar energy in dim environments, please turn on the plug-in battery and connect it to the device to ensure normal operation. A plug-in battery can supply power to the WAVE 2 and DELTA 2 simultaneously. The working temperature range of the WAVE 2 is 5°C–50°C. Please do not use the device outside of this range. When an exhaust hose is used, please do not stretch or bend it excessively to avoid wind resistance, which may affect the efficiency of the WAVE 2.

Abnormal cooling

1. Check that the mode and temperature are correctly configured. 2. Use the device within the operating temperature range. Higher ambient temperatures will lead to greater working loads and compromised cooling effect. 3. Remove any blocking objects and make sure that the air inlet is more than 0.5 m from walls. 4. Connect the device to the Ecoflow app and complete network setup. Then check for any firmware updates. 5. Refer to the user manual and use the device within the specified temperature range. 6. Check the device's cooling effect after the protective shutdown period ends.

Device Will Not Boot

1. Make sure the battery has sufficient capacity. If not, charge and turn it on again. If charging continues to fail, please follow the instructions on charging failures. 2. If there is no response after you short press or long press (3 seconds) the Main Power Button, contact EcoFlow Customer Service.

How to store and maintain Ecoflow power station

1. To prolong the battery life, we recommend that you use and store the product in an environment of 20°C to 30°C, away from water, heat, and metal objects. 2. For long-term storage, discharge the product down to 30% and then charge it up to 60%. Continue to follow this procedure every 3 months. Units that are not charged and discharged for more than 6 months will no longer be covered under warranty. 3. For safety reasons, please do not store this product in an environment above 45°C or below -10°C over a long period.

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