Welcome to EcoFlow Support

We're here for you

EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

Home

Support

FAQ

Will the temperature setting of the left and right zones affect ice making?

When the power is constant, the GLACIER will first meet the power demand of ice making, and the dual zones will pause cooling.

How much electricity will it consume on a day when GLACIER is in Fridge mode?

0.18 kWh/24 h (ambient temperature at 25℃ and set temperature at 4℃ in Eco mode)

Does the app support remote control of the GLACIER?

Yes, it does. After connecting to the GLACIER through Bluetooth, the app can be used to configure the network and then remotely control the GLACIER. Remote power-on is supported with XT60 as the input source, and not supported only when the device is completely powered off with the battery pack as the input source.

Does the GLACIER support app control?

Yes, it does. You can download the EcoFlow APP and control the device via a Bluetooth or a Wi-Fi (2.4 GHz Wi-Fi only) connection.

What is the difference between Eco mode and Common mode?

Turning on the Eco mode can extend the usage time of battery in the GLACIER.

Contact us

Email Us