Welcome to EcoFlow Support

Welcome to EcoFlow Support

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EcoFlow STREAM 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow DELTA 2 Max
EcoFlow DELTA 3 Max Plus (2048Wh)
DELTA 3 Classic (1024Wh)
DELTA 3 Ultra (3072Wh)
DELTA 3 Ultra Plus (3072Wh)
EcoFlow DELTA 3 Max (2048Wh)
EcoFlow DELTA 3 1000 Air
EcoFlow DELTA 3 2000 Air
EcoFlow RAPID Magnetic Power Bank
EcoFlow TRAIL Plus 300 DC
EcoFlow TRAIL 300 DC
EcoFlow TRAIL 200 DC
EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)
EcoFlow RAPID Power Bank (25,000mAh, 170W)
EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)
EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)
EcoFlow DELTA Pro 3
EcoFlow DELTA Pro
EcoFlow DELTA 2
EcoFlow 100W Flexible Solar Panel
EcoFlow 60W Portable Solar Panel
EcoFlow 110W Portable Solar Panel
Alternator Charger (800W)
EcoFlow DELTA 3
EcoFlow RIVER 3 Plus
EcoFlow RIVER 3
EcoFlow RIVER 2 Pro
EcoFlow RIVER 2
Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery
EcoFlow WAVE 2
EcoFlow GLACIER
EcoFlow RIVER 2 Max
EcoFlow 400W Portable Solar Panel
EcoFlow 45W Portable Solar Panel
EcoFlow NextGen 160W Portable Solar Panel
EcoFlow NextGen 220W Portable Solar Panel

FAQ

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FAQ

Can the GLACIER be used in an off-road vehicle?

Yes, it can. The GLACIER has undergone rigorous vibration tests and can be used in off-road vehicles. please leave it for at least 2 hours before using it after long time transportation

Are the fridge and freezer zones fixed?

They are not fixed. The temperature zone divider inside the GLACIER can divide the space into two parts in a 4: 6 ratio, and the fridge and freezer zones are determined by the temperature settings.

Can I set the screen-off time for the GLACIER?

When the app is connected through Wi-Fi or Bluetooth, the screen-off time can be set in the app.

Can I fill water directly into the GLACIER's dual temperature zones?

Filling water directly into the dual temperature zones is not recommended. The compartments are not made of food-grade materials.

When connected to a 12V car charger, can the GLACIER make ice cubes?

The GLACIER cannot make ice with a 12V car charger alone, need to be connected to a plug-in battery for that function. If connected to a 24V car charger or AC power input, it can make ice cubes without a plug-in battery .

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