Welcome to EcoFlow Support

We're here for you

EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

FAQ

Smart Home

Can a inverter with different MPPTs be connected to different components?

The EcoFlow hybrid inverter must be connected to components with the same specifications on the same MPPT. The two MPPTs are independent of each other, and it is recommended that both MPPTs be connected to components with the same specifications and the same quantity.

What is the AC voltage and current output of the inverter?

A 10 kW inverter can output 220V AC/380V AC, 230V AC/400V AC, and 50/60 Hz three-phase AC electricity, with a maximum output current of 15.2 A.

Where can I find the product Serial Number?

1. The device Serial Number is generally located at the bottom or side of the product. 2. The Serial Number of each module of the system, such as inverter and battery, can also be viewed in the mobile app under settings - specifications.

Is the EcoFlow Power Ocean inverter compatible with third-party batteries such as BYD? Is the EcoFlow Power Ocean battery pack compatible with third-party inverters?

Currently, EcoFlow inverters are only compatible with EcoFlow PowerOcean battery packs, and EcoFlow PowerOcean battery packs are also only compatible with EcoFlow inverters.

Can the inverter be connected to third-party photovoltaic panels?

Yes. Solar panels with output voltage and current that do not exceed the input voltage and current range of the inverter can be connected.

Contact us

Email Us