Welcome to EcoFlow Support

We're here for you

EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

FAQ

Smart Devices

Can I use the air conditioner while charging?

It can be used while charging. But when only the car charger/solar panel is charging, the output power may be less than the operating power of the compressor and thus it will be impossible to charge the battery.

How many exhaust ducts does the WAVE 2 provide? How do I use them?

This product comes with two exhaust ducts. When the air conditioner is used in an enclosed space, you can get rid of waste air through the exhaust ducts. When the interior space is small or noise avoidance is required, WAVE 2 can be placed outdoors and deliver cooling or heating through the front air outlet.

Does the WAVE 2 add-on battery support charging other devices?

Yes, you can use it to charge devices with USB-A or USB-C.The maximum output power is 18 W for devices with USB-A and 100W for devices with USB-C. It also can be used as an add-on battery for DELTA 2, its maximum output power is 830 W.

Do I need to clean the WAVE 2 filters manually?

Yes. The air inlet may get blocked with large dust particles and impurities in the air during outdoor use, affecting the effect of cooling/heating. Regularly remove the front and rear air inlet filters, clean them with a damp cloth using a mild detergent, dry them in the air, and then reassemble them.

With only solar/car charging input, can WAVE 2 operate for cooling or heating?

Due to insufficient car charging power and unstable solar panel power,only Fan mode is available when they are used as the sole power supply,

Contact us

Email Us