Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

Can the temperatures in the dual temperature zones be controlled separately?

Yes, they can. The temperatures of the two temperature zones can be adjusted separately on the display or through the app.

Can the GLACIER be used in an off-road vehicle?

Yes, it can. The GLACIER has undergone rigorous vibration tests and can be used in off-road vehicles. please leave it for at least 2 hours before using it after long time transportation

Are the fridge and freezer zones fixed?

They are not fixed. The temperature zone divider inside the GLACIER can divide the space into two parts in a 4: 6 ratio, and the fridge and freezer zones are determined by the temperature settings.

Can I set the screen-off time for the GLACIER?

When the app is connected through Wi-Fi or Bluetooth, the screen-off time can be set in the app.

Can I fill water directly into the GLACIER's dual temperature zones?

Filling water directly into the dual temperature zones is not recommended. The compartments are not made of food-grade materials.

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