Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

Does the GLACIER have a plug-in battery?

Yes, it does. The plug-in battery can be purchased on the official sales channels of EcoFlow.

How much electricity will it consume on a day when the GLACIER is in Freezer mode?

0.38 kWh/24 h (ambient temperature at 25℃ and set temperature at -18℃ in Eco mode)

Is the divider in the middle of the GLACIER removable?

It is removable. The product consists of left and right zones, which support separate temperature settings, and the divider is removable to store oversized items.

Are there any requirements for the temperature of the left and right zones?

The left zone must not be more than 15°C lower than the right zone. The right zone must not be more than 25°C lower than the left zone.

How long can ice cubes stay inside when the GLACIER is not cooling? Is it heat-insulated?

It is not heat-insulated, and ice cubes will melt due to the ambient temperature

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