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FAQ

When the plug-in battery is connected, which one does the external power supply charge first, the plug-in battery or the GLACIER?

When the battery level is less than 5%, the plug-in battery is charged first (because when the battery level is too low, the GLACIER cannot be turned on); and when it is not less than 5%, the GLACIER is charged first.

When the GLACIER is connected to solar input, can the plug-in battery not be connected?

No. When connected to solar input, keep the plug-in battery connected. Otherwise, the whole device cannot work properly.

Does the GLACIER have low voltage protection?

Yes, it does.

What devices can be charged by the plug-in battery with its Type-C output port?

USB-C devices such as mobile phones and computers can be charged by the plug-in battery with a maximum output power of 100 W.

Can the plug-in battery charge the GLACIER and a mobile phone at the same time?

The plug-in battery can charge the GLACIER and a mobile phone at the same time.

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