Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

Does Wave support APP control?

Yes. You can control and even automate operations at a distance using the EcoFlow app. Both Bluetooth and WiFi control are supported.

Can the Wave be used while charging?

When connected to AC, th will charge battery pack if operating power is guaranteed; when using power station, if power overload occurs, please disconnect the battery pack. When connecting the portable solar panel or car charging cable, if input power is not enough to support the operation of compressor, only the fan mode can operate. It is recommended to use the above two charging ways while keeping the power off.

Can battery pack be charged indepently?

To charge the add-on battery, it must be connected with Wave. 

How many charging ways does Wave battery pack support?

As long as you’re using a battery with Wave (Add-on battery, DELTA Max, DELTA Max Extra Battery, DELTA Pro, DELTA Pro Extra Battery)  three charging ways are available: 1. AC charging (500W charging rate). 2. Solar charging (200W charging rate). 3. Car charing (200W charging rate).

How many power supply methods does Wave support?

Wave can be powered by any of the following methods:  1. AC power supply (such as your wall outlet) (100V-240V) 2. Wave’s add-on battery.  3. DELTA Max or DELTA Max Extra Battery 4. DELTA Pro or DELTA Pro Extra Battery

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