Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

Can other power stations or resources power to Wave?

Yes, as long as the AC output is over 600W can power Wave.

Does Wave need to be drained manually?

When cooling, Wave produces excess water. What makes Wave unique is that it takes this excess water and sprays it on the internal condenser to evaporate it (which runs hot while in use) without manual drainage.   In high humidity environments (70%+ humidity) you may find excess water building up. Here, you can use the drain hole to empty your Wave when you’re done using it and need to transport it. If you’re in low to medium humidity, this won’t be an issue

How many power supply methods does WAVE 2 support?

1. AC input; 2. Car charging; 3. Solar panel charging; 4. EcoFlow WAVE 2 add-on battery; 5. EcoFlow outdoor portable power station;

Does WAVE 2 need to be networked during daily use?

Networking is not necessary. When using the app, you can control the device from a close range through Bluetooth or networking, or remotely control it by configuring the network for WAVE 2.

What is the rated power and maximum cooling capacity of Wave?

1. AC/DC rated power: 460W/410W 2. Maximum cooling capacity: 1200W(4000BTU)

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