Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

With only solar/car charging input, can WAVE 2 operate for cooling or heating?

Due to insufficient car charging power and unstable solar panel power,only Fan mode is available when they are used as the sole power supply,

How do I use Eco Mode?

Get up to 8 hours cooling with Eco Mode. Just open the app, and select “Eco Mode”, then you’ll be prompted to pick low, medium or high settings. Select which you need for a preview of how long your Wave will run for. Then, it will automatically adjust and switch between cooling and fan modes in intervals to keep you cool for extended periods.

Does Wave need to be drained manually?

When cooling, Wave produces excess water. What makes Wave unique is that it takes this excess water and sprays it on the internal condenser to evaporate it (which runs hot while in use) without manual drainage.   In high humidity environments (70%+ humidity) you may find excess water building up. Here, you can use the drain hole to empty your Wave when you’re done using it and need to transport it. If you’re in low to medium humidity, this won’t be an issue

Can other power stations or resources power to Wave?

Yes, as long as the AC output is over 600W can power Wave.

What maintenance operations does Wave require?

Wave is designed to be as simple as possible. No maintenance is required.

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