Welcome to EcoFlow Support

Welcome to EcoFlow Support

We're here for you

Recommended Search

EcoFlow STREAM 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow DELTA 2 Max
EcoFlow DELTA 3 Max Plus (2048Wh)
DELTA 3 Classic (1024Wh)
DELTA 3 Ultra (3072Wh)
DELTA 3 Ultra Plus (3072Wh)
EcoFlow DELTA 3 Max (2048Wh)
EcoFlow DELTA 3 1000 Air
EcoFlow DELTA 3 2000 Air
EcoFlow RAPID Magnetic Power Bank
EcoFlow TRAIL Plus 300 DC
EcoFlow TRAIL 300 DC
EcoFlow TRAIL 200 DC
EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)
EcoFlow RAPID Power Bank (25,000mAh, 170W)
EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)
EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)
EcoFlow DELTA Pro 3
EcoFlow DELTA Pro
EcoFlow DELTA 2
EcoFlow 100W Flexible Solar Panel
EcoFlow 60W Portable Solar Panel
EcoFlow 110W Portable Solar Panel
Alternator Charger (800W)
EcoFlow DELTA 3
EcoFlow RIVER 3 Plus
EcoFlow RIVER 3
EcoFlow RIVER 2 Pro
EcoFlow RIVER 2
Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery
EcoFlow WAVE 2
EcoFlow GLACIER
EcoFlow RIVER 2 Max
EcoFlow 400W Portable Solar Panel
EcoFlow 45W Portable Solar Panel
EcoFlow NextGen 160W Portable Solar Panel
EcoFlow NextGen 220W Portable Solar Panel

FAQ

search icon
RIVER Series

Will the screen display the power when the River 3 Plus's flashlight is on?

Yes, it will. The power is displayed as follows: 1W for normal brightness, 3W for increased brightness, and 2W for flashing.

How many modes does the River 3 Plus's flashlight have?

Three modes: low light, high light, and flashing.

When the River 3 Plus is successfully connected to the Extra Battery, can the Extra Battery switch control the River 3 Plus main unit?

Yes, it can control the screen off and power on/off functions of the River 3 Plus.

What charging protocols are supported by the USB-C port of the EcoFlow RIVER 3 Plus Smart Extra Battery?

The USB-C port supports PD3.1, QC3.0, and BC1.2. It is compatible with mainstream charging scenarios for phones, computers, and power banks.

How to remove the EcoFlow RIVER 3 Plus Smart Extra Battery?

Place it on a flat surface. There is a press-and-slide button on the back of the Smart Extra Battery. Press the button to remove the Smart Extra Battery.

Contact us