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EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

FAQ

RIVER Series

River3 Plus Wireless version, when the power bank is in the slot, why doesn't the wireless charging icon appear when using the power bank for wireless charging?

This icon indicates the phone's wireless charging status. Due to the large number of icons on the screen, we have removed this icon in the new version design, and the quick guide for future factory shipments will be updated accordingly. We apologize for any confusion this may have caused. You can check the wireless charging status through your phone's charging display. The removal of this icon will not affect the normal charging function of the power bank and RIVER 3 PLUS, so please use it with confidence.

Why can't the power pack and R3P main unit be fully charged to 100% with USB C, always stopping at 99%?

When the power pack cannot be charged, using TYPEC to charge the main unit is not possible, so it never reaches full charge. We recommend using AC to charge the main unit. We apologize for the inconvenience.

Does X-GaNPower have a patent?

Yes

Can you charge the RIVER 3 Plus through the USB-C port on the RIVER 3 Plus Smart Extra Battery?

Yes, you can. However, be aware that if either the Extra Battery or the RIVER 3 Plus is completely drained, you might not be able to charge the RIVER 3 Plus using the USB-C port on the Extra Battery. In such a case, you need to first charge either the Extra Battery or the RIVER 3 Plus to above 5% before you can continue charging the RIVER 3 Plus.

Can the River 3 Plus charge simultaneously through the AC port on the main unit and the type-c port on the power pack after connecting the power pack?

Yes, it can charge simultaneously.

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