Welcome to EcoFlow Support

We're here for you

EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

FAQ

RIVER Series

What is the difference between RIVER series and RIVER 2 Series?

Faster charging speeds Battery cells upgraded from NCM to LFP Warranty extended to 5 years More affordable

Does the RIVER 2 Series support dual charging?

No, RIVER 2 Series models do not support dual charging.

What connection methods does the EcoFlow app support?

Supports Wi-Fi and Bluetooth connections.

How much do RIVER 2 Series models weigh?

RIVER 2：Approx. 3.5kg RIVER 2 Max：Approx. 6kg RIVER 2 Pro：Approx. 7.8kg

What is the output power of RIVER 2?

RIVER 2: 1. AC Output: Pure sine wave, Total 300W (Surge 600W) 2. DC Car Adapter Output: 12.6V, 8A, 100W Max 3. USB-A Output: 5V, 2.4A, 12W Max Per ports, Total 24W 4. USB-C Output: 5/9/12/15/20V, 3A, 60W Max RIVER 2 Max： 1. AC Output: Pure sine wave, Total 500W (Surge 1000W) 2. DC Car Adapter Output: 12.6V, 10A/3A/3A 126W Max 3. USB-A Output: 5V 2.4A, 12W Max Per ports, Total 24W 4. USB-C Output: 5/9/12/15/20V, 5A, 100W Max RIVER 2 Pro： 1. AC Output: Pure sine wave, Total 800W (Surge 1600W) 2. DC Car Adapter Output: 12.6V, 10A/3A/3A 126W Max 3. USB-A Output: 5V 2.4A, 12W Max Per ports, Total 24W 4. USB-C Output: 5/9/12/15/20V, 5A, 100W Max

Contact us

Email Us