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EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

FAQ

RAPID Series

Can it be used directly after unboxing?

Yes, the product supports plug-and-play. However, as the product features are continuously being updated and improved, it is recommended to connect to the app and upgrade to the latest firmware for a better user experience.

How do I connect the RAPID Pro power bank to the EcoFlow application via Wi-Fi/Bluetooth?

On the device screen, go to “Settings” > “Wi-Fi & BLE”, then press the confirm button to turn on the switch. On the phone used to log into the app, make sure Bluetooth is enabled. Wi-Fi Connection: On the app homepage, tap the “+” icon in the top right corner to enter the device search page. You will be redirected to the pairing page. Select the Wi-Fi network you want to connect to, enter the password, and tap “Next” to connect. Once the connection is successful, the app will navigate to the device page, where a Wi-Fi icon will appear at the top of the screen. (Note: Only 2.4GHz Wi-Fi is supported. If the connection fails, please follow the on-screen instructions to retry.) Bluetooth Connection: On the pairing page, tap “Set up later” at the bottom to skip Wi-Fi configuration. You will be redirected to the device page, and a Bluetooth icon at the top will indicate a successful Bluetooth connection. You can also tap the cloud icon in the top right corner of the device page while in Bluetooth mode to enter the Wi-Fi setup process. Select your Wi-Fi network, enter the password, and complete the connection.

Can wireless charging be turned on and off?

Double-click the button to turn on or off wireless charging. If the phone is attached to RAPID when wireless charging is off, remove the phone and attach it again to turn on wireless charging.

How to charge devices more efficiently with wireless charging? Is the power bank compatible with Android phones?

To ensure effective charging, first, make sure that the wireless charging area on the back of your phone is properly aligned with the magnetic charging area of the power bank. Avoid using thick or metallic phone cases. It is recommended to use an official magnetic phone case or a thin case (less than 2.5mm thick). Our power bank supports both the Qi2 and Qi standards, making it compatible with most Android phones. As long as your phone supports the Qi wireless charging protocol, it can be used with the power bank. For the best experience, we recommend using a magnetic phone case.

What do the power indicator lights on the 5000mAh RAPID represent battery level?

Each of the 4 lights represents 25% of the battery level.

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