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EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

FAQ

RAPID Series

Why does the power bank provide less electricity than expected?

There will usually be a difference from what is expected, with the capacity reduction mainly due to energy losses in the battery and the conversion circuit.

Why are the power, voltage, and current readings on the charger screen different from those in the application?

The power, voltage, current, and other information displayed in the app are reported to the cloud by the charger at specific intervals, which may lead to data discrepancies due to timing differences.

How do I connect the RAPID Pro power bank to the EcoFlow application via Wi-Fi/Bluetooth?

On the device screen, go to “Settings” > “Wi-Fi & BLE”, then press the confirm button to turn on the switch. On the phone used to log into the app, make sure Bluetooth is enabled. Wi-Fi Connection: On the app homepage, tap the “+” icon in the top right corner to enter the device search page. You will be redirected to the pairing page. Select the Wi-Fi network you want to connect to, enter the password, and tap “Next” to connect. Once the connection is successful, the app will navigate to the device page, where a Wi-Fi icon will appear at the top of the screen. (Note: Only 2.4GHz Wi-Fi is supported. If the connection fails, please follow the on-screen instructions to retry.) Bluetooth Connection: On the pairing page, tap “Set up later” at the bottom to skip Wi-Fi configuration. You will be redirected to the device page, and a Bluetooth icon at the top will indicate a successful Bluetooth connection. You can also tap the cloud icon in the top right corner of the device page while in Bluetooth mode to enter the Wi-Fi setup process. Select your Wi-Fi network, enter the password, and complete the connection.

Can it be used directly after unboxing?

Yes, the product supports plug-and-play. However, as the product features are continuously being updated and improved, it is recommended to connect to the app and upgrade to the latest firmware for a better user experience.

Battery life and temperature FAQs

The power bank retains over 80% of its battery capacity after 300 charge cycles. It supports charging and discharging at altitudes below 3000 meters and in environments with temperatures between 0°C and 40°C. If not used for an extended period, it is recommended to store the power bank in an environment between -20°C and 40°C and to recharge it at least once every three months.

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