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EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

FAQ

RAPID Series

Why does my power bank stop charging my device at 80%?

As part of the iOS system thermal management strategy, if the temperature gets too high during charging, your iPhone may automatically stop charging at 80% to prevent its battery from overheating. After waiting for the device to cool down, charging will resume. Moving it to a cooler place can help speed up this process.

Is our power bank compatible with android phones?

Our power bank is compatible with most android phones, but does not support the proprietary wireless charging protocol of android phones. And we recommend that you choose a phone case that supports magnetic attraction for a better experience.

Can I use it while charging?

Supports simultaneous charging and discharging. Wireless charging up to 7.5W Max. When discharging simultaneously, wireless charging is disabled by default, but can be enabled by pressing and holding the button for 3 seconds.

What is the function of the button?

"A single press will wake up/display the remaining battery level. Double click to switch between wireless charging fast mode( green light on) and low temperature mode( blue light on). Press and hold for 3 seconds to turn on/off wireless charging."

Why does my phone get hot when charging with a power bank? Is there any impact?

It is considered normal for a smartphone to generate heat while being charged by a power bank. This may be caused by factors such as energy conversion losses, simultaneous charging and usage, and elevated ambient temperatures. To prevent overheating, ensure that both the smartphone and the power bank are placed in a well-ventilated environment. In cases of excessive heat, the device may reduce its power output. Charging may be paused and resumed once the device has adequately cooled down. Please rest assured that our product has obtained multiple regulatory safety certifications and meets strict compliance standards.

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