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EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

FAQ

PowerStream

How long does it take for delivery after placing an order?

EcoFlow sells products to our authorised agents, and the installation company will pick up the products from our authorised agent after the user places an order. The specific delivery date is determined by the agreement between the installation company and the user, therefore EcoFlow cannot decide on the delivery date.

Can I get a full refund after picking a order?

It depends on the agreement between the installation company and the user.

Do I need to manually operate the photovoltaic power generation system every day?

Manual control is not required because the system monitoring is fully automatic and will start and stop automatically.

What is the warranty period of Power Ocean?

1: The warranty period for EcoFlow PowerOcean inverter is 15 years 2: The warranty period for EcoFlow PowerOcean battery pack is 15 years or when the battery hits below 70% of its original capacity after 6000 complete charge cycles

If there is a problem with the product shortly after installation, can it be returned or exchanged?

Replacement: 1. Based on the date when the installation company receives feedback from the user, if the product meets the warranty conditions, replacement service can be apply during the warranty period. Return: 1. Based on the date when the installation company receives feedback from the user, products that meet the terms and conditions of being a faulty product can apply for return services within 30 calendar days. 2. Based on the date when the installation company receives feedback from the end user, products that meet the terms and conditions[1] of being a faulty product can apply for return service after 30 calendar days. a. In situations where the product cannot be repaired and the user does not accept the replacement; b. In situations where the product cannot be repaired and the manufacturer has no replacement resources; c. Other special cases and reports to EcoFlow for processing.

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