Welcome to EcoFlow Support

Welcome to EcoFlow Support

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EcoFlow STREAM 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow DELTA 2 Max
EcoFlow DELTA 3 Max Plus (2048Wh)
DELTA 3 Classic (1024Wh)
DELTA 3 Ultra (3072Wh)
DELTA 3 Ultra Plus (3072Wh)
EcoFlow DELTA 3 Max (2048Wh)
EcoFlow DELTA 3 1000 Air
EcoFlow DELTA 3 2000 Air
EcoFlow RAPID Magnetic Power Bank
EcoFlow TRAIL Plus 300 DC
EcoFlow TRAIL 300 DC
EcoFlow TRAIL 200 DC
EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)
EcoFlow RAPID Power Bank (25,000mAh, 170W)
EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)
EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)
EcoFlow DELTA Pro 3
EcoFlow DELTA Pro
EcoFlow DELTA 2
EcoFlow 100W Flexible Solar Panel
EcoFlow 60W Portable Solar Panel
EcoFlow 110W Portable Solar Panel
Alternator Charger (800W)
EcoFlow DELTA 3
EcoFlow RIVER 3 Plus
EcoFlow RIVER 3
EcoFlow RIVER 2 Pro
EcoFlow RIVER 2
Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery
EcoFlow WAVE 2
EcoFlow GLACIER
EcoFlow RIVER 2 Max
EcoFlow 400W Portable Solar Panel
EcoFlow 45W Portable Solar Panel
EcoFlow NextGen 160W Portable Solar Panel
EcoFlow NextGen 220W Portable Solar Panel

FAQ

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Portable Power Stations

What charging protocols does RAPID support?

Wired: Compatible with mainstream fast charging protocols, including PD, QC, PPS, FCP, and SCP. Wireless: Qi1.0 (5W for Android devices) Qi2.0 (15W for iPhone 12 series and later models)

Can it charge multiple devices at the same time? For example, multiple phones?

The Type-C port and the built-in cable can charge multiple devices simultaneously, but the charging speed will be slower. The 5000mAh model cannot charge via wired and wireless simultaneously.

What is the operating temperature range?

Self-charging: 0-40°C, extreme conditions can support at least 5W of charging and discharging. Discharging: −10°C to 40°C, extreme conditions can support at least 5W of charging and discharging.

What is the operating temperature range?

Self-charging: 0-40°C, extreme conditions can support at least 5W of charging and discharging. Discharging: −10°C to 40°C, extreme conditions can support at least 5W of charging and discharging.

What is the operating temperature range?

Self-charging: 0-40°C, extreme conditions can support at least 5W of charging and discharging. Discharging: −10°C to 40°C, extreme conditions can support at least 5W of charging and discharging.

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