Welcome to EcoFlow Support

Welcome to EcoFlow Support

We're here for you

Recommended Search

EcoFlow STREAM 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow DELTA 2 Max
EcoFlow DELTA 3 Max Plus (2048Wh)
DELTA 3 Classic (1024Wh)
DELTA 3 Ultra (3072Wh)
DELTA 3 Ultra Plus (3072Wh)
EcoFlow DELTA 3 Max (2048Wh)
EcoFlow DELTA 3 1000 Air
EcoFlow DELTA 3 2000 Air
EcoFlow RAPID Magnetic Power Bank
EcoFlow TRAIL Plus 300 DC
EcoFlow TRAIL 300 DC
EcoFlow TRAIL 200 DC
EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)
EcoFlow RAPID Power Bank (25,000mAh, 170W)
EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)
EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)
EcoFlow DELTA Pro 3
EcoFlow DELTA Pro
EcoFlow DELTA 2
EcoFlow 100W Flexible Solar Panel
EcoFlow 60W Portable Solar Panel
EcoFlow 110W Portable Solar Panel
Alternator Charger (800W)
EcoFlow DELTA 3
EcoFlow RIVER 3 Plus
EcoFlow RIVER 3
EcoFlow RIVER 2 Pro
EcoFlow RIVER 2
Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery
EcoFlow WAVE 2
EcoFlow GLACIER
EcoFlow RIVER 2 Max
EcoFlow 400W Portable Solar Panel
EcoFlow 45W Portable Solar Panel
EcoFlow NextGen 160W Portable Solar Panel
EcoFlow NextGen 220W Portable Solar Panel

FAQ

search icon
Portable Power Stations

How to Use X-Boost

X-Boost has been enabled by default, but you can use the EcoFlow app to turn this function on or off. X-Boost cannot be used in the following situations: (1) AC output is turned on in the charging state (in bypass mode) (2) The X-Boost mode is turned off. X-Boost is suitable for heating and electrical equipment but not for electrical appliances with voltage protection, such as precision instruments. Refer to the actual test to check whether a device is compatible with X-Boost.

What battery chemistry and cell type does RIVER Pro have?

The battery types are: Cylindrical 18650, NCM batteries, 10 parallel 8 series, 80 batteries total.

Can RIVER handle high-wattage appliances?

Yes. RIVER series can power devices up to 1800W with our proprietary technology, X-Boost. *X-Boost can run devices that require up to 1800W, however, it’s best to test before use. Some 600W-1800W appliances with strict voltage requirements may not function (eg. air compressors).

What kind of fast charging does RIVER 2 support?

PD2.0/3.0

Can I take RIVER 2 Series on a flight?

No

Contact us