Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

Why is my power station input power hopping when i try to charge it? How do i fix this?

To fix this, try charging and discharging the unit 3 times. If it still occurs, please provide a video demonstrating the issue and contact support.eu@ecoflow.com

Using other products to charge Delta Max

In addition to charging from the grid, car, and solar, other sources such as generators and inverters can also be used if they output 220–240V (50Hz/60Hz) of sine wave AC power. When charging DELTA Max, the AC input power needs to be greater than 2400W to enable X-Stream function.

Does DELTA Max Support Charging While in Use?

Yes, DELTA Max supports charging and discharging while charging from vehicles, solar panels, etc. However, when the unit's battery is low or about to run out, it is best not to use it while connecting to DC charging (solar/vehicle charging). If the input is less than or equal to the output power, the device will continue to consume power, which may result in power loss and eventually damage the battery.

Can Other Solar Panel Brands Charge DELTA Max?

DELTA Max can be charged using any solar panels with the same solar connectors and within an input range of 800W 11-100V DC 13A.

Using Solar panels in Series and Parallel

1. The standard 400W solar panel supports up to 2 in series. 2. For non-standard solar panels with a wattage lower than 400W, the voltage and current can be used in series at 11-100V DC 10A. They can be connected in parallel or in series, but using solar panels with different wattages is not recommended.

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