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1. Press IOT Button again to try reconnecting with power station. 2. Use another phone hotpot as a router. If you can connect the device to the hotspot network, it means that your router Wi-Fi is not 2.4 GHz. In this case, you can modify the router setting.
1. Make sure the battery has sufficient capacity. If not, charge and turn it on again. If charging continues to fail, please follow the instructions on charging failures. 2. If there is no response after you short press or long press (3 seconds) the Main Power Button, contact EcoFlow Customer Service.
1. To prolong the battery life, we recommend that you use and store the product in an environment of 20°C to 30°C, away from water, heat, and metal objects. 2. For long-term storage, discharge the product down to 30% and then charge it up to 60%. Continue to follow this procedure every 3 months. Units that are not charged and discharged for more than 6 months will no longer be covered under warranty. 3. For safety reasons, please do not store this product in an environment above 45°C or below -10°C over a long period.
The use of communication equipment or equipment with electromagnetic interference, such as walkie-talkies and electromagnetic wave generators, will disrupt the power supply. You can use an extension cord to extend it slightly and use it at a longer distance.
1. The battery is running out and needs recharging. 2. The default standby time of this product is 2 hours and can be set on the app. If the switches for the AC/DC outlets are not turned on and the product is not connected to any load, the product will automatically shut down after 2 hours. The default standby time can be set in the Ecoflow App.