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EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

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DELTA 3 Ultra (3072Wh)

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EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

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EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

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FAQ

Portable Power Stations

FAQ

Portable Power Stations

How to keep the power bank charging and discharging quickly?

To ensure fast and stable charging and discharging performance when using the power bank, we recommend the following. 1. Choose the Right Charger: Use a charger that supports fast charging protocols and has a high output power (such as PD 65W or 100W). Avoid using low-power chargers (such as 5V/1A). 2. Use a Good Charging Cable: Select original or high-quality fast charging cables (such as those supporting 5A, 240W). Keep connectors clean and secure, and avoid excessively long cables. 3. Device Compatibility: Make sure the connected devices support fast charging protocols; otherwise, fast charging will not be achieved.

What protocols does RAPID Pro power bank support, what is the power distribution for charging and discharging, and does it support chaging and discharging at the same time?

Supports pass-through charging, with the power level depending on the power requirements of the devices connected to each port. 27K Input supports PD3.1 protocol and is compatible with PD3.0 PPS, QC3.0, AFC, BC1.2; Output supports PD3.1 protocol and is compatible with PD3.0 PPS, QC3.0, AFC, Apple2.4A, BC1.2, SCP, FCP, UFCS 20K Input supports PD3.0, PPS, QC3.0, AFC, BC1.2; Output supports PD3.0 PPS, QC3.0, AFC, Apple2.4A, BC1.2, SCP, FCP, UFCS

Wich devices are compatible?

Compatible devices are laptops, phones, tablets, headphones, smartwatches, game consoles and other devices with USB-C ports such as MacBook Pro/Air, iPhone,iPad, Dell XPS and Samsung Galaxy.

Does it support pass-through charging? Why does it sometimes not work?

Yes, the power bank supports pass-through charging. However, a charger with a rated power of 20W or higher is required, and the input must be greater than output power to ensure the full load operation of the device.

Battery life and temperature FAQs

The power bank retains over 80% of its battery capacity after 300 charge cycles. It supports charging and discharging at altitudes below 3000 meters and in environments with temperatures between 0°C and 40°C. If not used for an extended period, it is recommended to store the power bank in an environment between -20°C and 40°C and to recharge it at least once every three months.

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