Welcome to EcoFlow Support

Welcome to EcoFlow Support

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EcoFlow STREAM 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow DELTA 2 Max
EcoFlow DELTA 3 Max Plus (2048Wh)
DELTA 3 Classic (1024Wh)
DELTA 3 Ultra (3072Wh)
DELTA 3 Ultra Plus (3072Wh)
EcoFlow DELTA 3 Max (2048Wh)
EcoFlow DELTA 3 1000 Air
EcoFlow DELTA 3 2000 Air
EcoFlow RAPID Magnetic Power Bank
EcoFlow TRAIL Plus 300 DC
EcoFlow TRAIL 300 DC
EcoFlow TRAIL 200 DC
EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)
EcoFlow RAPID Power Bank (25,000mAh, 170W)
EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)
EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)
EcoFlow DELTA Pro 3
EcoFlow DELTA Pro
EcoFlow DELTA 2
EcoFlow 100W Flexible Solar Panel
EcoFlow 60W Portable Solar Panel
EcoFlow 110W Portable Solar Panel
Alternator Charger (800W)
EcoFlow DELTA 3
EcoFlow RIVER 3 Plus
EcoFlow RIVER 3
EcoFlow RIVER 2 Pro
EcoFlow RIVER 2
Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery
EcoFlow WAVE 2
EcoFlow GLACIER
EcoFlow RIVER 2 Max
EcoFlow 400W Portable Solar Panel
EcoFlow 45W Portable Solar Panel
EcoFlow NextGen 160W Portable Solar Panel
EcoFlow NextGen 220W Portable Solar Panel

FAQ

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Portable Power Stations

What is the operational temperature range for EcoFlow DELTA Pro 3?

Optimal operating temperature: 20°C-30°C Charging temperature range: 0°C-45°C Discharge temperature range: -10°C-45°C Recommended long-term storage temperature: 20°C-30°C

How long is the cycle life of the battery in EcoFlow DELTA Pro3?

4000 cycles. After undergoing 4000 cycles at a rate of 0.5C/0.5C at 25°C (77°F), the battery maintains over 80% of its state of health (SoH).

Is EcoFlow RIVER 3 / RIVER 3 Plus waterproof?

The battery cells and BMS in EcoFlow RIVER 3 and RIVER 3 Plus support IP54 protection, providing extra peace of mind during use. However, the entire product is not waterproof.

Does EcoFlow RIVER 3 / RIVER 3 Plus support charging via USB-C?

EcoFlow RIVER 3 and RIVER 3 Plus support USB-C output up to 100W but do not support charging via USB-C. The EcoFlow RIVER 3 Plus Smart Extra Battery EB300 (286Wh) and EcoFlow RIVER 3 Plus Smart Extra Battery EB600 (572Wh) support both charging and discharging via USB-C up to 140W.

Does EcoFlow RIVER 3 / RIVER 3 Plus support connection to extra batteries?

EcoFlow RIVER 3: Not supported. EcoFlow RIVER 3 Plus: Can be expanded by connecting to EcoFlow RIVER 3 Plus Smart Extra Battery EB300 (286Wh) or EcoFlow RIVER 3 Plus Smart Extra Battery EB600 (572Wh).

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