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Welcome to EcoFlow Support

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FAQ

Does EcoFlow RIVER 3 / RIVER 3 Plus support simultaneous solar and AC charging?

Yes, the charging priority can be adjusted in the app. 1. By default, AC charging takes priority, but you can change the priority via the app. 2. When both AC and solar inputs are connected, AC charging will take priority. The solar panel will charge at its maximum power, and the AC will supplement any additional power needed to fully charge the battery.

How long is the battery life of EcoFlow RIVER 3 Plus?

The battery life varies depending on the devices being powered. In laboratory tests, EcoFlow RIVER 3 Plus can power a 3W wi-fi router for up to 35 hours and a 600W PC for up to 21 minutes. These figures are for reference only.

How long does it take to charge EcoFlow RIVER 3 Plus?

AC charging: It charges from 0% to 80% in as fast as 43 minutes, and from 0% to 100% in 60 minutes. Car charging: It charges from 0% to 80% in as fast as 2.5 hours, and from 0% to 100% in 3.3 hours. Solar charging: It charges from 0% to 80% in as fast as 1.2 hours, and from 0% to 100% in 1.5 hours. *These figures are based on laboratory testing data, and actual charging duration may vary depending on environmental conditions.

What does the USB-A to USB-B data UPS communication cable do?

It supports communication with devices such as PCs and NAS systems, and notifies the devices to prompt them to save data and assist with an automatic and proper shutdown.

What is the AC output conversion efficiency for EcoFlow RIVER 3?

The AC output inverter conversion efficiency can reach up to 93%.

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