Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

What is does the TOU mode do?

Once the local electricity rates are set up in the EcoFlow app, enabling TOU mode allows the system to consider factors such as electricity price differences, optimal charging times, and solar charging to fully charge the device.

Does the device support multiple inputs (solar panels, grid power, generators, etc.) for simultaneous charging? If multiple inputs such as AC, solar, and a generator are connected, which one has higher charging priority?

EcoFlow DELTA 3 or DELTA 3 Plus can be charged through the AC input port, XT60 input port, and XT150 port. It supports connection to multiple input sources simultaneously, with the following charging priority: EcoFlow Microinverter (via XT150 port) > Solar panel (via XT60 port) > AC (via AC input port, including grid power and generators (Smart Generator 3000 (Dual Fuel)) > EcoFlow Smart Generator (input via XT150 port (Smart Generator (Dual Fuel), Smart Generator 4000 (Dual Fuel)) > EcoFlow Alternator Charger (via XT150 port)

Which extra batteries are compatible with EcoFlow DELTA 3 or DELTA 3 Plus, and what is the maximum capacity?

You can select an extra battery based on the required capacity. The XT150 connection cable is used to connect the XT150 port on the back of the device. The maximum expandable capacity is 5024Wh (the device itself has 1024Wh with only one extra battery port, allowing connection to the largest extra battery, EcoFlow DELTA Pro 3 Extra Battery (4000Wh), expanding the capacity to 5024Wh).

Which EcoFlow products are compatible and which are not?

EcoFlow DELTA 3 or DELTA 3 Plus is compatible with the following extra batteries, which can be purchased according to your required capacity: EcoFlow DELTA 2 EB, DELTA 2 Max EB, DELTA Pro 3 EB, and DELTA 3 EB; EcoFlow DELTA 3 or DELTA 3 Plus is compatible with the following EcoFlow products: Smart Generator 3000 (Dual Fuel), WAVE, WAVE 2, GLACIER, PowerStream, alternator charger, and solar panels.

How to calibrate the SOC?

Fully discharge and charge the battery for one time and then recalibrate it.

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