Welcome to EcoFlow Support

Welcome to EcoFlow Support

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EcoFlow STREAM 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow DELTA 2 Max
EcoFlow DELTA 3 Max Plus (2048Wh)
DELTA 3 Classic (1024Wh)
DELTA 3 Ultra (3072Wh)
DELTA 3 Ultra Plus (3072Wh)
EcoFlow DELTA 3 Max (2048Wh)
EcoFlow DELTA 3 1000 Air
EcoFlow DELTA 3 2000 Air
EcoFlow RAPID Magnetic Power Bank
EcoFlow TRAIL Plus 300 DC
EcoFlow TRAIL 300 DC
EcoFlow TRAIL 200 DC
EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)
EcoFlow RAPID Power Bank (25,000mAh, 170W)
EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)
EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)
EcoFlow DELTA Pro 3
EcoFlow DELTA Pro
EcoFlow DELTA 2
EcoFlow 100W Flexible Solar Panel
EcoFlow 60W Portable Solar Panel
EcoFlow 110W Portable Solar Panel
Alternator Charger (800W)
EcoFlow DELTA 3
EcoFlow RIVER 3 Plus
EcoFlow RIVER 3
EcoFlow RIVER 2 Pro
EcoFlow RIVER 2
Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery
EcoFlow WAVE 2
EcoFlow GLACIER
EcoFlow RIVER 2 Max
EcoFlow 400W Portable Solar Panel
EcoFlow 45W Portable Solar Panel
EcoFlow NextGen 160W Portable Solar Panel
EcoFlow NextGen 220W Portable Solar Panel

FAQ

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Portable Air Conditioner

How do I use Eco Mode?

Get up to 8 hours cooling with Eco Mode. Just open the app, and select “Eco Mode”, then you’ll be prompted to pick low, medium or high settings. Select which you need for a preview of how long your Wave will run for. Then, it will automatically adjust and switch between cooling and fan modes in intervals to keep you cool for extended periods.

Under cooling mode, how long can Wave battery pack, DELTA Max, and DELTA Pro support the operation of Wave?

It depends on the battery you choose to use:  Wave add-on battery: 3 hours DELTA Max: 5-6 hours DELTA Pro: 12 hours Note: Assumes average power consumption of 300W per hour for Wave under 26° with the lowest volume of air

In how big space is, does Wave have the best cooling performance?

While Wave can cool most small to medium sized spaces, 8㎡ is optimal for fast cooling. That’s about the size of a four-man tent. 

Does Wave support APP control?

Yes. You can control and even automate operations at a distance using the EcoFlow app. Both Bluetooth and WiFi control are supported.

Can I connect WAVE 2 to the solar panel/car charging port and AC at the same time?

They can be connected at the same time, and the power supply priority is AC > solar panel/car charging port > add-on battery.

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