Welcome to EcoFlow Support

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FAQ

What should I take note of when using the ice container?

1. If you are using a vehicle's 12 V charger or solar energy, a plug-in battery must also be connected to use the ice making function. 2. Please rinse out the ice container before first use. 3. Before you start making ice, ensure that the left zone basket is in place, and the water level is up to the minimum water level. 4. The ice cubes may be uneven due to a high water temperature the first time you make ice.

What should I take note of for water draining?

Ensure that you reset the drain pipe after you drain the water.

What should I take note of when maintaining and storing GLACIER?

1.Ensure that you drain and dry the ice container if you don't plan on using it for a while. 2.The dual temperature zone can be cleaned by wiping a soft cloth. 3.Ensure GLACIER is at a normal temperature before cleaning it. 4.Completely drain and return the drain pipe to its original position before transporting GLACIER.

Can the GLACIER be powered by third-party batteries?

Now the GLACIER can only be powered by EcoFlow GLACIER plug-in batterys.

Can the GLACIER endure bumpy transportation for a long time?

Yes, please leave it for at least 2 hours before using it after long time transportation

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