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EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

FAQ

GLACIER

The ice container lid does not close properly

1. Check whether there are ice cubes falling into the ice container. Scrape away the ice or wait for it to melt, and try closing the lid again. 2. Check whether there is ice on the bottom of the left zone basket blocking the lid.

Freezing errors

1. Check whether the device's firmware has been updated to the latest version. 2. Check whether the left zone basket has been correctly installed. 3. Check that the water level is up to the left zone basket's minimum water level. 4. Check that the water temperature is not too high. 5. It is natural for physical factors to prevent a liquid from freezing immediately. It will eventually freeze.

Draining error

1. Check whether the ice container water outlet is blocked and if so, remove the blockage. 2. If it drains well at the start, then gradually blocks, this may be caused by bubbles in the pipe. Block the outlet with your hand and it should then continue draining."

Error turning on/off through the app

If only a plug-in battery (optional) is used to supply power, turning off GLACIER remotely will cause it to completely lose power, meaning it cannot be turned on remotely.

Freezing time display error

The displayed freezing time is an estimation. As the freezing process is affected by environmental factors such as ambient temperature, the freezing time may be updated during the freezing process.

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