Welcome to EcoFlow Support

Welcome to EcoFlow Support

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EcoFlow STREAM 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow DELTA 2 Max
EcoFlow DELTA 3 Max Plus (2048Wh)
DELTA 3 Classic (1024Wh)
DELTA 3 Ultra (3072Wh)
DELTA 3 Ultra Plus (3072Wh)
EcoFlow DELTA 3 Max (2048Wh)
EcoFlow DELTA 3 1000 Air
EcoFlow DELTA 3 2000 Air
EcoFlow RAPID Magnetic Power Bank
EcoFlow TRAIL Plus 300 DC
EcoFlow TRAIL 300 DC
EcoFlow TRAIL 200 DC
EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)
EcoFlow RAPID Power Bank (25,000mAh, 170W)
EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)
EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)
EcoFlow DELTA Pro 3
EcoFlow DELTA Pro
EcoFlow DELTA 2
EcoFlow 100W Flexible Solar Panel
EcoFlow 60W Portable Solar Panel
EcoFlow 110W Portable Solar Panel
Alternator Charger (800W)
EcoFlow DELTA 3
EcoFlow RIVER 3 Plus
EcoFlow RIVER 3
EcoFlow RIVER 2 Pro
EcoFlow RIVER 2
Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery
EcoFlow WAVE 2
EcoFlow GLACIER
EcoFlow RIVER 2 Max
EcoFlow 400W Portable Solar Panel
EcoFlow 45W Portable Solar Panel
EcoFlow NextGen 160W Portable Solar Panel
EcoFlow NextGen 220W Portable Solar Panel

FAQ

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EcoFlow RIVER 3 Plus

How many modes does the River 3 Plus's flashlight have?

Three modes: low light, high light, and flashing.

When the River 3 Plus is successfully connected to the Extra Battery, can the Extra Battery switch control the River 3 Plus main unit?

Yes, it can control the screen off and power on/off functions of the River 3 Plus.

What charging protocols are supported by the USB-C port of the EcoFlow RIVER 3 Plus Smart Extra Battery?

The USB-C port supports PD3.1, QC3.0, and BC1.2. It is compatible with mainstream charging scenarios for phones, computers, and power banks.

How to remove the EcoFlow RIVER 3 Plus Smart Extra Battery?

Place it on a flat surface. There is a press-and-slide button on the back of the Smart Extra Battery. Press the button to remove the Smart Extra Battery.

How to install the EcoFlow RIVER 3 Plus Smart Extra Battery?

Align the Smart Extra Battery's bottom connector with the top of the River 3 Plus and snap it into place.

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