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FAQ

What should I take note of when using the dual and single temperature zones?

When GLACIER is set to dual temperature zones, the left zone can be up to 25°C higher than the right zone. The right zone can be up to 15°C higher than the left zone.

What should I take note of while using GLACIER?

1. GLACIER must not be positioned at an angle exceeding 30° 2. Let GLACIER stand for at least two hours before use to allow the internal pressure to stabilize. 3. When positioning GLACIER, ensure there is at least 50 mm of free space in front of air inlets and outlets. 4. You must connect the optional plug-in battery (optional) if you wish to use solar energy to power GLACIER. 5. When upgrading the firmware, if you have opted to use a plug-in battery, plug it into GLACIER while upgrading. Please ensure that the plug-in battery has more than 5% of charge remaining. 6. When using the outdoor charging port of the vehicle to power GLACIER, ensure that you have turned off the battery protection feature to prevent accidental activation of the vehicle battery protection feature.

Freezing detection settings

Turn off the ice container sensor to avoid freezing failures due to the sensor.

Vehicle protection

When GLACIER is being powered by a charging port in a vehicle, GLACIER will detect the remaining power to ensure the vehicle has sufficient power to start up. If the vehicle's battery is low, GLACIER will stop using the vehicle's battery for power. It's recommended that you use a high setting to conserve the vehicle's battery charge.

Failure to connect Bluetooth to the device

1. Make sure that Bluetooth has been enabled on your phone and Bluetooth permissions have been turned on. 2. Check whether the GLACIER LCD display shows a Bluetooth icon. 3. If yes, try refreshing the app or exiting and restarting the app. 4. If not, restart the device and try again. 5. Press and hold the mode button for ten seconds to reset the wireless settings.

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