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FAQ

Will the temperature setting of the left and right zones affect ice making?

When the power is constant, the GLACIER will first meet the power demand of ice making, and the dual zones will pause cooling.

When connected to a 12V car charger, can the GLACIER make ice cubes?

The GLACIER cannot make ice with a 12V car charger alone, need to be connected to a plug-in battery for that function. If connected to a 24V car charger or AC power input, it can make ice cubes without a plug-in battery .

Can I fill water directly into the GLACIER's dual temperature zones?

Filling water directly into the dual temperature zones is not recommended. The compartments are not made of food-grade materials.

If my ice container is missing, can I still make ice cubes?

Yes, you can. Through the app's setting - ice detection setting, you can turn off the ice container’s detection sensor, and then continue making ice cubes. After the ice detaches, you need to use a scoop to stir the bottom of ice cubes and scoop them out after the ice cubes float.

When the plug-in battery is connected, which one does the external power supply charge first, the plug-in battery or the GLACIER?

When the battery level is less than 5%, the plug-in battery is charged first (because when the battery level is too low, the GLACIER cannot be turned on); and when it is not less than 5%, the GLACIER is charged first.

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