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Welcome to EcoFlow Support

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EcoFlow STREAM 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow DELTA 2 Max
EcoFlow DELTA 3 Max Plus (2048Wh)
DELTA 3 Classic (1024Wh)
DELTA 3 Ultra (3072Wh)
DELTA 3 Ultra Plus (3072Wh)
EcoFlow DELTA 3 Max (2048Wh)
EcoFlow DELTA 3 1000 Air
EcoFlow DELTA 3 2000 Air
EcoFlow RAPID Magnetic Power Bank
EcoFlow TRAIL Plus 300 DC
EcoFlow TRAIL 300 DC
EcoFlow TRAIL 200 DC
EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)
EcoFlow RAPID Power Bank (25,000mAh, 170W)
EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)
EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)
EcoFlow DELTA Pro 3
EcoFlow DELTA Pro
EcoFlow DELTA 2
EcoFlow 100W Flexible Solar Panel
EcoFlow 60W Portable Solar Panel
EcoFlow 110W Portable Solar Panel
Alternator Charger (800W)
EcoFlow DELTA 3
EcoFlow RIVER 3 Plus
EcoFlow RIVER 3
EcoFlow RIVER 2 Pro
EcoFlow RIVER 2
Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery
EcoFlow WAVE 2
EcoFlow GLACIER
EcoFlow RIVER 2 Max
EcoFlow 400W Portable Solar Panel
EcoFlow 45W Portable Solar Panel
EcoFlow NextGen 160W Portable Solar Panel
EcoFlow NextGen 220W Portable Solar Panel

FAQ

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EcoFlow DELTA 3 1000 Air

Does the device turn on automatically when it is switched off with mains power or solar charging input?

Yes, the device will automatically turn on when charging, so you don't need to worry about the device failing to restart when the power comes back on after a blackout. You can also enable the Port Memory feature in Settings. When the device shuts down due to a depleted battery, it will restore the output port status once charging starts or when the battery level rises above the set backup reserve level.

Can the device support switch-off charging?

The device will automatically power on while charging. Charging while powered off is not supported.

Which power packs can the device be adapted to and what is the maximum capacity?

Not supported.

Is the device a UPS (Uninterruptible Power Supply) and what is the device switching time in ms?

"Switching time for Delta 3 1000 Air <20ms UPS Switching time of Delta 3 1000 Air (10ms UPS) 10ms UPS Switching time of Delta 3 1000 Air 10ms UPS"

Does the device support Bypass Mode output?

Supports bypass mode output.

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