Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

How is the remaining power calculated on the main page of the App when the device is connected to the power pack?

(Total Equipment Capacity * Remaining SOC Percentage + Power Package Capacity * Remaining SOC Percentage)/(Total Equipment Capacity + Power Package Capacity) For example: Delta 3 1500 (1500 Wh) battery 40% connected to Delta 2Max power pack (2048Wh) battery 50%, the display battery is: (1500 * 40% + 2048 * 50%)/(1500 + 2048) = 45.77% ≈ 46%

After the device is connected to the power pack, does it support firmware upgrades for other models of power packs?

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Can the equipment directly connect the AC output to the AC input of the equipment? Will there be any malfunctions?

Can the equipment directly connect the AC output to the AC input of the equipment? Will there be any malfunctions?

After the device is connected to the power pack, which one charges first and which one discharges first?

The charging logic of the host and the power pack is to charge at a low voltage first, and charge them together when the voltage of the host and the power pack is the same. Discharging is to discharge the high voltage first, and discharge the host and the power pack together when the voltage is the same.

Does Delta 3 or Delta 3 Plus support switching AC output frequency? How to operate?

Does Delta 3 or Delta 3 Plus support switching AC output frequency? How to operate?

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