Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

What is the TOU mode for?

After the user completes the regional electricity tariff setting on the EcoFlow APP, they can activate the TOU mode. The system will comprehensively consider factors such as electricity tariff differences, optimal charging, and solar charging to fully charge the device.

What are the advantages of battery pack waterproofing?

The IP65 waterproof rating of the battery pack ensures that the battery pack will not experience thermal failure in accidental water immersion scenarios, improving the reliability and safety of the equipment. In addition, the sealing performance of the battery pack can effectively resist the adverse effects of external environment on battery performance and extend the service life of the battery.

Why does only the battery pack have an IP65 dustproof and waterproof rating, while the whole machine only has an IP20 dustproof and waterproof rating?

From the perspective of cost and safety, achieving the waterproofing of the whole machine requires higher cost and sacrificing lightweight appearance. For most scenarios, Delta 3/Delta 3 Plus can provide sufficient protection. In extreme environments or unexpected scenarios, the battery pack is most in need of dustproof and waterproof protection. Therefore, the battery pack adopts an IP65 dustproof and waterproof rating, mainly based on the consideration of safe operation in extreme environments. The high waterproof rating of the battery pack can effectively prevent the intrusion of dust and water vapor in high temperature, high humidity, and high salt environments, thus avoiding safety hazards caused by dust and water vapor and providing security.

What is the waterproof rating?

The whole machine has an IP20 rating, and the battery pack has an IP65 rating

What are the differences and upgrades between Delta 3 or Delta 3 Plus and the previous generation?

Compared to Delta2: 1. PV input is increased from 1 input to 2 inputs (only Delta 3 Plus 2 inputs, Delta 3 is still 1 input); 2. The charging speed is increased from 80 minutes to 56 minutes; 3. The waterproof level has been upgraded from IP20 for the whole machine to IP20 for the whole machine and IP65 for the battery cell. 4. 30ms EPS increased to 10ms UPS; The silent state is increased from 600W < 35db within half a meter; 1200W < 45db to 600W < 30db; 1200W < 40db. 6. With a 1.8KW oil engine (GE307), it can be wirelessly hybrid, and automatic start-stop and other upgrades can be realized only through the AC cable; 7. Add a weak light detection circuit (when the light is weak in the morning and evening, it enhances the charging stability of the device compared with Delta 2); 8. The power pack interface is changed from the side to the back, supports stacking and wall placement, and is compatible with D2\ D2M\ DP3\ D3 power packs.

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