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EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

FAQ

EcoFlow DELTA 3

What category of dangerous goods does the equipment belong to?

Class 9 dangerous goods

What should I do if the device cannot be turned on?

1. You can press and hold the power switch for more than 3 seconds to check whether the screen is displayed; 2. Then connect the input to charge and check whether there is input power. If there is still no response after 10 minutes of charging, please contact the after-sales team for assistance.

What should I do if the device cannot be charged?

1. Check temperature: If you use high-power appliances for a long time, please stop using the power supply until the temperature is normal before use. If the ambient temperature is too low, place it in a warmer location and let it rest for a period of time before trying to charge. 2. Check the specification parameters: check whether the input terminal meets the product specification parameters, AC maximum 1500W, PV port 11V-60V, maximum 500W; if it exceeds the device input specification range, it cannot be charged; 3. Troubleshooting settings: Connect the device to the APP and view it in the settings in the upper right corner of the device details page. ① ""Charge and discharge upper and lower limits"", check whether the charging upper limit is set; ② ""Lab Function - Custom Policy"", check whether the charging restriction policy is set; 4. Check the charging cable or input source: If the charging cable or input source malfunctions, the input cannot be entered. Try to replace the input source to see if there is a problem with the device. If the problem persists, you can shoot a video showing the connection method that cannot be charged for further investigation or contact the after-sales team for assistance.

Is it recommended to use it on medical equipment?

For stability reasons, it is not recommended to use emergency equipment (such as Respirators) as a power supply method.

Is Delta 3 or Delta 3 Plus a UPS (uninterruptible power supply), and what is the device switching time?

Switching time of Delta 3 or Delta 3 Plus < 10ms UPS.

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