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EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

FAQ

EcoFlow DELTA 2 Max

Is DELTA 2 Max Extra Battery compatible with DELTA Max and DELTA 2?

The DELTA 2 Max Extra Battery is compatible with DELTA Max (2000) and DELTA 2.

What are recommendations for storage if the device is not used for a long time?

1. Store the product away from water, heat sources, and metal objects. 2. To extend the battery life, it is recommended to use or store the product at ambient temperature from 20°C to 30°C. 3. For long-term storage, charge and discharge the product once every 3 months (firstly discharge it to 0%, then fully charge the device, and then discharge it to 60% for long-term storage); products not charged and discharged for more than 6 months will not be covered by warranty. 4. For safety reasons, do not store this product at ambient temperature higher than 45°C or lower than –10°C for a long time. 5. If the product is critically low on power and left unused for a long time, it will enter sleep mode and will need to be recharged before you need to use it again.

What if the product cannot be charged?

1. The charging temperature is too high. If you use high power appliances for a long time, stop using the product until the temperature drops. 2. The charging temperature is too low. Place DELTA 2 Max in a warm environment. 3. Check whether the input meets the specifications. 4. Check whether a charging limit is set. 5. In case of charging failure, try to change the charging method or charging cable.

What if the product cannot be turned on?

1. Try to charge the device and then turn on the power. If charging fails, troubleshoot the problem as the power cannot be charged. 2. If there is no response after you short or long press (for 3 seconds) the main power button, contact the after-sales service team for help.

Can I take the product on an airplane?

No.

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