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1. Please confirm whether the car cigarette lighter has normal voltage and power output. 2. Try using a solar panel to charge the power station. If the solar panel can be used to charge, it means that there is a problem with the car charger to XT60 cable. Change the cable, and if the solar panel still cannot be used to charge, then contact support.eu@ecoflow.com
To fix this, try charging and discharging the unit 3 times. If it still occurs, please provide a video demonstrating the issue and contact support.eu@ecoflow.com
Perform three times SoC calibration by doing three complete charges and discharges.
1. Please check if there are external high-power electrical appliances. If the power of the connected electrical appliance is about the same as the battery capacity, the battery will run out in about 1 hour. 2. Perform a complete charge and discharge for an SoC calibration.
This product has X-Boost enabled by default. You can use the EcoFlow app to turn this function on or off. X-Boost is not available in the following situations: (1) the AC output is turned on in the charging state (in bypass mode) and (2) the X-Boost mode is turned off. X-Boost is more suitable for heating and electrical equipment, but not for all electrical appliances. Some electrical appliances equipped with voltage protection (such as precision instruments, etc.) are not suitable for X-Boost. To confirm whether the device is compatible with X-Boost, please refer to the actual test.