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FAQ

What should I check if my 60W Portable Solar Panel cannot charge my portable power stations?

1. Ensure that the solar panel is installed outdoors. Panels installed indoor without sunlight exposure will not be able to charge portable power stations. 2. Check whether the connection cable has been properly connected according to the instructions, and re-plug it to confirm. 3. Check whether the solar panel input voltage and current match the specifications of the solar input parameters of the portable power stations, and check whether the positive and negative terminal connections are reversed. 4. Check whether any alarm message is shown on the display of the portable power stations, and troubleshoot it as instructed. 5. If the solar panel still does not work properly after the above steps, use the XT60i port to connect the portable power station to the car charger port to confirm whether the charging cable is working properly. 6. Contact after-sales service for help and send a video of the steps you have carried out.

Why is there low output power generated by the solar panel?

The output power of the solar panel is affected by the intensity and the angle of sunlight. To increase the output power, use the solar panel at the time of day when the sunlight is strongest (around noon) and keep the solar panel vertical to the sunlight. Avoid using solar panels for charging on cloudy or rainy days, or somewhere in the shade.

What are precautions for storing the 60W Portable Solar Panel?

When storing the solar panel, please fold the solar panels and then put them in the bag with the lead-out wire of the junction box facing upward.

Ecoflow's solar panels are suitable for which types of roofs?

Most roof types are suitable, including flat roofs, sloping roofs, steel roofs, and tile roofs.

What is the working temperature range of Ecoflow's solar panels?

The temperature range for normal operation of solar panels is -40°C to 85°C.

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